Shipping & Delivery Policy
- Shipping Information
Bata delivers within South Africa using several preferred delivery services. Deliveries are made Monday to Friday, excluding public holidays and weekends.
- Door-to-Door Delivery
Free for orders over R800. Orders under R800 will be charged a flat rate of R100.
A signature (physical or electronic) is required upon delivery.
Ensure the delivery address has someone available to receive and sign for the order.
For special instructions, please include them in the comments section during checkout.
2. Delivery Times
Delivery times are estimated as follows:
|
Method of Delivery |
Order Processing Time |
Delivery Times |
|
Door-to-Door Delivery |
1–2 working days |
Main Centers: 2–7 days |
- Times exclude weekends and public holidays.
- Note: During sales or special events (e.g. Black Friday), order processing may be delayed.
3. Additional Information
Once shipped, you will receive an email confirmation with tracking details. For any questions, please contact our Customer Service team at za.info@bata.com.